terms-conditions-wedoio

terms-conditions-wedoio
terms-conditions-wedoio2019-03-22T17:07:09+00:00

Terms and conditions

Before all the small letters, this is what you also should know

When you sign up for a trial or sign up for a newsletter, or in any way give us your contact information, you agree that we are allowed to contact you via email, phone or other channels we like, and that we are allowed to share this information with 3. party contacting you on our behalf.

  1. Company information

Wedoio Integrations Aps
VAT/CVR #DK 36 92 82 71
Fruebjergvej 3
DK2100 Copenhagen
Phone: (+45) 39179799
Email: kontakt@Wedoio.dk

  1. General conditions

2.1 WEDOIO delivers services to the Internet. WEDOIO have a legal as normal ethical rules related to these services, which must be met. The following sales and delivery terms are found in use to that extent, they don’t derogate by another written agreement between the parts. WEDOIO is not bound by the customers’ terms and conditions in their customer orders unless they are in accordance with WEDOIO’s present terms and conditions.

Further information can be found on Wedoio homepage 

  1. Ordering and payment.

3.1 The customer will receive an order confirmation at the completed order.
3.2 WEDOO forwards invoice as soon as your integration has been delivered, unless other terms have been specifically agreed.
3.3 Invoices are paid by FIK or bank transfer.
3.4 Invoice is paid by bank transfer to the following account::

Bank information: Nordfyns Bank
Registration number: 6865 Account number: 1034727
IBAN: DK4468650001034727 SWIFT: NSBKDK21
Remember to notice invoice number by bank transfer.

  1. Registration of customer data.

4.1 For you to enter into an agreement with WEDOIO ApS, we need the following information: Name, Address, Telephone number, Email address, VAT
4.2 WEDOIO makes records of your personal information in order to provide the service to you.
4.3 Person data is registered at WEDOIO and is kept for 5 years, whereafter the data will be deleted.
4.4 When collecting personal information through our website, you ensure that it always happens when submitting your express consent, so that you are informed of exactly what information is collected and why.
4.5 Management, the consultant working on the case and bookkeeper for you have access to the information recorded about you.
4.6 The data responsible in WEDOIO’s are the direction: Peter Andersen
4.7 WEDOIO does not contain the customer information encrypted.
4.8 WEDOIO does not transmit customer data encrypted.
4.9 Information provided to WEDOIO is in no way forwarded or sold to any third party, and we don’t register any sensitive personal information.
4.10 You always have a right to make an opposition against the registration, as a registered user of WEDOIO: You also have a right to an insight, which information that is registered about you. You have these rights according to the Persondata law. Contact related to this is directed to WEDOIO via email kontakt@Wedoio.dk.
4.11 WEDOIO can send the customer information emails about the WEDOIO service as well as about new features and offers.

  1. Supply, processing, and delivery.

5.1 WEDOIO will always treat the order as soon as possible.
5.2 For more of our integration, you will be connected to WEDOIO service with the same per. mail, and can make your configuration as per the guides mm.
5.3 When WEDOIO perform your configuration, delivery time is typically 1-3 work days.
5.4 You will be contacted by WEDOIO employee concerning your configuration where WEDOIO may request login information.
5.5 Delivery time may vary if there are any problems with the configuration or custom configuration.
5.6 WEDOIO strives to inform the customer of the delay in delivery and cause to it.
5.7 You can always contact to be informed about the expected delivery time.
5.8 WEDOIO delivers digital content which is not associated with any physical media. WEDOIO only deliver services expressly ordered and accepted by the customer and therefore there is no right of withdrawal once the integration is ready registered and billed.

  1. WEDOIO subscription.

6.1 The benefits may vary depending on the plan you subscribe to cf WEDOIO website which is typically divided into Basic, Standard or Premium customer subscription.
6.2 Subscriptions prepaid and runs from contract commencement and 12 months forward.
6.3 The subscription can be canceled at any time in writing with three month’s notice to the end of the subscription period, then WEDOIO transmits a confirmation of termination. The termination can be made in writing on billing@Wedoio.dk It is the Customer’s responsibility to terminate the agreement three months before the renewal period, even if the Customer no longer uses the WEDOIO provided services.
6.4 The agreement is renewed automatically every 12 months for a new subscription.
6.5 A breach of this page’s mentioned rules, WEDOIO without notice, close a subscription in which written notice from WEDOIO transmitted and executed.
6.6 The customer’s subscription type can be changed at any time by WEDOIO without notice. WEDOIO will typically account for an upgrade under the terms of data usage mm. Prepaid tax offset may only cost of major types of integrations, but there are no such guarantees.
6.7 Changing a subscription to a smaller type of integration can only be done by the Customer written notice thereof to sovereign assessment of WEDOIO. There are not compensated financially for changes to a smaller type of integration in an ongoing subscription.
6.8 For Premium customers with more than 2.000 transactions per month WEDOIO has the right to contact the customer at any time about changing the subscription to a dedicated integration for 79 EUR per month with unlimited order transfer. This is due to the stability of the WEDOIO shared integration. The WEDOIO customer can decide to upgrade to this solution or cancel the subscription within the normal time limits.
6.9 WEDOIO has the right to contact WEDOIO customers at any time who have a transfer of data bigger than normal of transactions, for transfer to another subscription type.
6.10 If you wish to cancel a subscription in violation of the general rules, arrears equivalent to the remaining subscription not paid back to the customer.
The discomfort of other subscribers and infringement of the terms will be considered as an abuse of WEDOIO services.
This can always lead to the closure and termination of a subscription. WEDOIO is in every respect superior in the definition of abuse.
6.11 If the customer’s transaction transfers exceed the transactions included per month in the customer’s chosen WEDOIO subscription, the customer will be billed for the relevant extra transaction package that covers the used transactions. Prices for extra transactions packages are shown in WEDOIO the dashboard.

  1. Fair use transactions limit.

7.1 WEDOIO has a fair use transactions limit for its subscriptions and the number of transactions that can be transmitted per. month. This is because of operational reasons and to ensure stability.
7.2 Fair use limit for WEDOIO Shared that is Basic, Standard, Premium, and Enterprise is 5.000 transactions per day maximum 60.000 per month. WEDOIO Dedicated Fair use limit is 10.000 transactions per day maximum 120.000 per month.
7.3 WEDOIO has the right to close demo accounts without any notice and at any time during the demo period. Demo users have no rights for transfer of any data or access to support.
7.4 WEDOIO can always make an upgrade subscription on exceeding the fair use limit. WEDOIO will typically raise the matter. By significantly overuse of transactions WEDOIO at any time suspend pending the finalization of. Overconsumption, or cancel a subscription.

  1. Operational reliability.

8.1 WEDOIO reserves the right to limit the offered services applications for operational or security reasons. This can happen without warning. WEDOIO is committed to issuing operational information around major limitations.
8.2 WEDOIO endeavors to ensure that customer service is in operation 24 hours a day, 365 days a year, but makes no such guarantees. WEDOIO is eligible to interrupt the operation when particular technical aspects, including maintenance and repair, make it necessary.

  1. Logging of data.

9.1 WEDOIO log only data associated with the ability to restore data or to identify the data is delivered or not. WEDOIO logs all transactions which are transmitted such as customer, product, and order info. WEDOIO does not log credit card info, only that that a credit card was used for payment.

  1. For configuration handled by WEDOIO.

10.1 Where WEDOIO stands for to configure the integration for the customer. That is the cause that WEDOIO would like to request access (logins) for startup of the integration with related systems
10.2 It is the responsibility of the customer to distribute the appropriate login options to WEDOIO, so WEDOIO can deliver the integration.
10.3 WEDOIO will contact the Company for further configuration, thus also a clear message.
10.4 It is the customer’s responsibility to familiarize themselves with the most general questions of configuration and ensure that prompt adequate.
10.5 WEDOIO takes no responsibility for changes in the systems that has importance for the integration.
10.6 WEDOIO does not take responsibility for conflict with 3rd party plugins electricity Here are typical these options:
– Uninstall or find another 3rd party plugins that does not conflict
– WEDOIO spend time with the agreement to avoid conflict
10.7 You can within 10 days after the configuration has been made get normal configuration adjustments made. After we see the configuration as completed. Further configuration can hereafter be agreed upon on an hourly basis.

  1. Support.

11.1 WEDOIO primarily offer support to its own services and always refers to external support from other services.
11.2 Contacting WEDOIO support is typically done by mail support@Wedoio.dk, ticket system, chat for normal support.
11.3 Telephone support should only happen during emergency problems, where is no connection or if your subscription allows it.
11.4 Attributed the error to Customer’s own breach, improper setup electricity WEDOIO reserves the right to invoice the Customer the then current hourly price for support.

  1. Updates, upgrades, and maintenance of WEDOIO service.

12.1 WEDOIO continuously updates its service.
12.2 Depending on your WEDOIO subscription, you have access to download and install new (and old) versions.
12.3 Basic customers will only be able to buy updated versions of WEDOIO (Contact WEDOIO for a price).
12.4 Updating will be ongoing while critical updates will happen soon as possible. You are always welcome to contact WEDOIO for an update status.
12.5 WEDOIO is not required to upgrade its service to newer versions, but will typically provide for this.
12.6 WEDOIO will typically inform its customers about upgrading to newer versions, and there will be time spent herein.
12.7 WEDOIO is not obligated to support or maintain an outdated WEDOIO service in operation but will endeavor to do so as long as WEDOIO deems it necessary.

  1. Functionality.

13.1 WEDOIO can of the customer not be liable for features in the source code, associated extensions or other software used in the offered services. This includes any damage, loss of data, loss of earnings, loss of work or the like, whether due to properly use tools such as software and hardware failures or misconfigurations.

Costs for repairing damage caused by the customer’s violation of this agreement required the customer to hold. This also includes WEDOIOs time to the then-current hourly rate for support.

  1. Prices.

14.1 All prices quoted are exclusive. 25% VAT. The current price is the one on the day of order is listed on the homepage in the service provided. Lighted prices are valid per. 01.01.2015 and can be changed at any time by WEDOIO to 1-month notice.
14.2 We make reservation for any printing errors

  1. Returns and complaints.

15.1 The purchase of digital services in the form of ads, acquisitions, etc., The Customer according to the law no right of withdrawal and in principle may not be refunded his purchase.
15.2 Is given to digital services is not a 2-year warranty. You have the right to obtain correction of any deficiencies in the service attributable to the service nature unless it is a question of his own circumstances, or other external circumstances which WEDOIO under Danish law can not be held responsible for.
15.3 Please contact WEDOIO immediately if you experience problems with the performance.
15.4 Is the integration in your case is not possible or appropriate, you can contact have your case evaluated for refund.
15.6 The complaint must contain sufficient reasoning for why the solution is not in line with expectations.

  1. Responsibility.

16.1 In no event will Wedoio be liable to the Customer or any other person or entity for any direct or indirect damages of any kind, including, without limitation, for lost profits, lost savings, lost data or other special, indirect, punitive, consequential, or incidental damages arising out of or relating to the use of the Service or to any service provided or undertaken by Wedoio, even if Wedoio has been advised of the possibility of such loss or damage. The foregoing exclusion of liability applies to all causes of action, including breach of contract, breach of warranty, strict liability, negligence and other torts.
16.2 In no event will Wedoio be liable to the Customer or any other person or entity for any damages, direct or indirect, of any kind due to system instability or failure.
16.3 Wedoio is not responsible for any third-party solutions that are available and/or integrated with the Service, including currency feeds/calculators. Wedoio cannot be held liable for the accuracy, completeness, quality, or reliability of the information nor the results obtained through these third-party solutions. Similarly, Wedoio cannot be held liable for the availability, security, or functionality of any third-party solutions, including possible damages and/or loss caused by third-party solutions. The burden is upon the Customer to prove that a loss suffered by the Customer cannot be attributed to third party solutions.
16.4 The maximum aggregate liability of Wedoio upon any claims whatsoever, arising out of the services provided by Wedoio or the Service under this EULA will in any event be absolutely limited to the direct damages actually incurred by the Customer and furthermore be limited to the amount of the Service Fees as paid by the Customer 12 months prior to the event giving rise to liability.
16.5 Wedoio shall be under no liability to the Customer in respect of loss arising by reason of force majeure, namely, circumstances beyond the control of Wedoio, including but not limited to acts of God, perils of the sea or air, fire, flood, drought, explosion, sabotage, accident, embargo, riot, civil commotion, including acts of local government and parliamentary authority and labour disputes of whatever nature and for whatever cause arising including (but without prejudice to the generality of the foregoing) work to rule, overtime bars, strikes and lockouts.

  1. Termination.

17.1 The customer may at any time terminate the subscription-service agreement with WEDOIO according to the applicable conditions. This happens within a month. ‘Notice before closing the day. Possibly. paid outstanding amounts will not be reimbursed.
17.2 Termination must be in writing by either e-mail or mail delivery to billing@Wedoio.dk. The notification specifies the debtor no., Domain terminated integration of name of the debtor and the debtor’s signature. Alternatively, the termination shall be made by. e-mail, which it is for the customer to ensure that WEDOIO receives termination and subsequently transmit confirmation.

  1. Subscription period.

18.1 The subscription runs from the day ordered and accepted for a period of one year. The subscription automatically renews, if it has not been canceled by the customer 3 months before the end of a subscription period.

  1. Changes in conditions.

19.1 WEDOIO reserves the right, with simultaneous notice to amend these terms and conditions.

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